Resume

Professional Experience

Senior UI / UX Designer

540.co | April 2025 – Present | Arlington, VA (remote)

Supports the Biometrics Information Management System (BIMS) team at USCIS by designing accessible, user-centered digital solutions for complex, enterprise-level workflows. Designs are implemented within cloud-based environments (AWS) and developed in alignment with federal accessibility standards.

Key contributions:

  • Leads the design of biometric-focused applications by transforming complex workflows into intuitive, scalable digital experiences.
  • Collaborates cross-functionally with product managers, engineers, and stakeholders to deliver high-impact UX solutions within agile teams.
  • Conducts user research, map user stories, and produce wireframes, prototypes, and high-fidelity UI designs.
  • Ensures adherence to Section 508 and WCAG 2.1 standards through audits, reviews, and accessibility-informed design decisions.
  • Reviews and improves the work of peers to maintain design consistency, quality, and usability across projects.
  • Supports design strategy and direction across teams by embedding best practices and promoting user-first thinking.

This role combines user-centered design with a strong commitment to accessibility, ensuring that both end-users and USCIS personnel benefit from efficient, equitable digital experiences.

Senior UX Accessibility Designer

Ad Hoc LLC | May 2022 – February 2025 | Washington D.C. (remote)

Led UX design and accessibility efforts for the VA: Health and Benefits (VAHB) mobile app, ensuring an inclusive experience for Veterans of all abilities. The app received widespread recognition from Veteran organizations and was praised for being “one of the most accessible government apps available.”

Key contributions:

  • Oversaw end-to-end accessibility compliance, conducted audits, testing, and reviews to align with WCAG and Section 508 standards.
  • Collaborated with the design system team to integrate accessibility best practices into reusable components.
  • Developed and maintained UX and accessibility documentation, checklists, and test plans to support ongoing compliance and design consistency.
  • Worked closely with the Section 508 Office, Veteran groups, and stakeholders to advocate for accessibility.
  • Created mobile-specific accessibility guidance, addressing a critical gap in official standards for native apps.

This role combined user-centered design with a strong commitment to accessibility, ensuring that Veterans receive a seamless and equitable digital experience.

Senior Web Designer

EverCommerce | June 2018 – May 2022 | Tampa, FL (remote)

Designed and developed accessible, user-friendly websites for a range of B2B and B2C clients, with a primary focus on home improvement and healthcare. Led UX/UI design, wireframing, prototyping, user research, and branding, while also creating marketing materials, print layouts, and digital ads.

Key contributions:

  • Championed web accessibility initiatives, transforming company practices by introducing WCAG-compliant design and development processes.
  • Led company-wide accessibility training, educating all departments on best practices.
  • Conducted accessibility audits for all newly developed websites, ensuring compliance and usability for all users.
  • Developed and maintained design systems to standardize UI components and improve design efficiency.
  • Led webinars on accessibility best practices, representing the company as a subject matter expert.
  • Consulted directly with clients, providing UX strategy and accessibility recommendations tailored to their business.

This role combined strategic UX/UI design with a deep commitment to inclusive digital experiences, ensuring that all users, regardless of ability, could access and navigate the websites we created.

Graphic Web Designer

University of Mississippi | April 2016 – May 2018 | Oxford, MS

Led the design and front-end development of accessible websites for high-profile university departments, including the Office of the Chancellor, Office of Admissions, and other key administrative offices.

Key contributions:

  • Spearheaded the university’s web accessibility initiatives, rapidly upskilling in WCAG compliance and best practices.
  • Designed and developed Level AA-compliant WordPress themes for multiple departments, improving usability and compliance for students, faculty, and staff.
  • Conducted client consultations and presentations, educating stakeholders on UX/UI best practices and accessibility standards.
  • Designed and maintained email marketing templates, ensuring consistency, responsiveness, and accessibility across campaigns.
  • Provided photo editing and digital asset management to support university branding and marketing efforts.

This role combined high-impact web design with strategic accessibility leadership, ensuring that the university’s digital presence met the needs of all users while aligning with institutional branding and communication goals.

Art Director

PeakBiety | June 2015 – April 2016 | Tampa, FL

Led design, branding, and marketing initiatives for a wide range of clients at this full-service advertising agency, while also managing student interns and overseeing web design and development projects.

Key contributions:

  • Spearheaded all website design and development, serving as the agency’s sole web expert and ensuring high-quality, digital experiences.
  • Designed and produced print and digital marketing materials, including billboards, magazine layouts, brochures, business cards, and annual reports.
  • Directed brand development, ensuring consistency across all touchpoints and campaign assets.
  • Managed student interns, providing mentorship and hands-on training in design principles and industry best practices.
  • Led client consultations and presentations, delivering strategic design solutions aligned with business objectives.
  • Oversaw email marketing design and development, creating and maintaining custom templates to enhance engagement and brand consistency.
  • Provided photo editing and manipulation to refine imagery for various print and digital applications.
  • Effectively balanced project management responsibilities, ensuring timely delivery of high-quality creative work.

This role required strategic thinking, hands-on execution, and leadership, driving impactful design solutions across multiple industries while managing both digital and traditional media projects.

Freelance Graphic & Web Designer

Breazy Design Co. | 2010 – 2020

Ran a graphic and web design studio, specializing in custom WordPress websites, branding, and marketing materials for bloggers, authors, and small business owners.

Key contributions:

  • Designed and developed custom WordPress websites and blogs, ensuring visually engaging and user-friendly experiences.
  • Created branding assets including logos, typography, and color schemes to establish strong brand identities.
  • Designed book covers, marketing assets, and promotional materials for web and print, such as business cards, bookmarks, event banners, and social media graphics.
  • Provided website maintenance and updates, ensuring optimal performance, security, and user experience.
  • Managed end-to-end project workflows, from client consultations and concept development to final execution and delivery.

This role required a combination of creativity, technical expertise, and project management, allowing me to provide comprehensive design solutions tailored to each client’s unique needs.

Education

BFA, Graphic Design, 2015
Sanford-Brown College

Skills

Accessibility & Inclusive Design (Native Mobile & Web, WCAG, Section 508)

UX/UI Design (Wireframing, Prototyping, Usability Testing, User Research)

Branding & Identity

Front-End Development (HTML, CSS, JQuery, PHP, JavaScript)

Tools

Figma
Adobe Creative Cloud
Webflow
Mural
WordPress
React Native
Balsamiq

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